Honeywell automates patch management with ServiceNow and Tanium

Honeywell’s patching program required manual processes that burdened the operational staff with a lot of extra work. Now, with Tanium, managers can self-service patch scheduling, improve patch reporting, and more.

The manual patching program could also lead to errors. Nobody’s perfect! Now, by integrating Tanium with its ServiceNow CMDB, Honeywell ensures its patching is automated. The system can even maintain accurate patching.

Patching is only half the job; Honeywell also needed complete and accurate patch records so managers knew what work was completed and what still remained to be done. With Tanium, they now have full visibility into all patch records. Problem solved.